State Farm® Insurance Agent Lana Chansatit
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Summer Burnett
May 26, 2026
5
out of
5
rating by Summer Burnett
"Lana is an amazing human inside and out and is always looking for ways to provide value to her customers. I highly recommend Lana as a trusted advisor. She and her office go above and beyond for their customers."
We responded:
"Summer, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lana Chansatit’s Team!"
Marilynn Paaoao
May 16, 2026
5
out of
5
rating by Marilynn Paaoao
"State Farm excellent Customer services always looking for best interest on me and my family’s needs not pushy like some insurance companies caring great prices for our 2 vehicles Thankyou To Our Agent Jessica and her team of experts Mahalo for all your services been with State Farm for Long time left went to progressive didn’t like services and other companies and I just stayed with State Farm all these years to me There family Oriented and caring Mahalo ."
We responded:
"Marilynn, thank you for your wonderful review of State Farm Agent Lana Chansatit’s Team!"
MARILYNN BELASKI
May 16, 2026
5
out of
5
rating by MARILYNN BELASKI
"State Farm I’ve been with this agency for a long time they have great customer service my agent always looking out for best interest on me and my family and her team and if I have any concerns she’s or her team is a phone call or text away Thankyou State Farm Jessica for being my Agent and your Team Mahalo ."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lana Chansatit’s Team. "
piano guy person
May 16, 2026
5
out of
5
rating by piano guy person
"Jessica was incredibly helpful. I had just moved to Hawaii and so things were already quite a bit stressful but Jessica was very thorough and helpful with getting things set up and going above and beyond to get the best discount possible for me. This was my first time getting insurance on my own and it couldn't have been easier. Thank you!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Jef Kona
May 15, 2026
5
out of
5
rating by Jef Kona
"Made life easier for this senior citizen"
We responded:
"Thank you for your kind review of State Farm Agent Lana Chansatit’s Team. We appreciate it!"
Hung Low
May 9, 2026
5
out of
5
rating by Hung Low
"Jessica has been nothing but kind and professional throughout my process of signing up for vehicle and renters insurance. Really appreciated her timeliness and clarity with her responses and how organized her amount breakdowns and benefit explanations were. Thanks again Jessica!"
We responded:
"Thank you so much for the 5-stars, Hung! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lana Chansatit’s Team anytime."
Aneli Mano
May 4, 2026
5
out of
5
rating by Aneli Mano
"Though this is not my email used for email contact with Jessica Taroc. I want to say a thank you to her. Her knowledge with car insurance and rental insurance was perfect. Kind, patient, akamai, and understanding. Very happy to have her as my agent. Two 👍👍 up. ~Hawaiian Delight~"
We responded:
"Aneli, thank you for your wonderful review of State Farm Agent Lana Chansatit’s Team!"
Patrick Allen
April 24, 2026
5
out of
5
rating by Patrick Allen
"Thank you Jessica tarot for your kind comment thorough and precise professionalism. Very personable"
We responded:
"Thanks so much for the amazing review, Patrick! We really appreciate your support here in Honolulu . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Kim Kaili
April 19, 2026
5
out of
5
rating by Kim Kaili
"Lana provides amazing customer service, I’m very happy!!!"
We responded:
"Kim, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lana Chansatit’s Team here in our Honolulu office. "
ann chen
April 14, 2026
5
out of
5
rating by ann chen
"Viri is very patient and easy to talk to."
We responded:
"Thank you for the amazing review, ann! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jesse Lee
April 14, 2026
5
out of
5
rating by Jesse Lee
"One of the best agents in town! Kind, knowledgeable, professional and always prompt!"
We responded:
"Thank you so much for the 5-star rating, Jesse! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Ronald Doi
April 13, 2026
5
out of
5
rating by Ronald Doi
"Lana has been a great help to us navigating our insurance policies. She is very knowledgeable and contacts us when she has any important information we may need. She is very personable, professional and easy to talk with. Happy with her service so far. Thank you."
We responded:
"Thank you for the amazing review, Ronald! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Diana Matsumoto
April 1, 2026
5
out of
5
rating by Diana Matsumoto
"Very professional and knowledgeable. Easy to work with"
We responded:
"Thank you so much for the 5-stars, Diana! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Savanah Mendiola
March 26, 2026
5
out of
5
rating by Savanah Mendiola
"Awesome presentation, straight to the point, very straightforward, and your resilient. I applaud you on your determination and dedication."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lana Chansatit’s Team. "
Leo Poti
March 13, 2026
5
out of
5
rating by Leo Poti
"Great customer service and support. Informative"
We responded:
"Leo, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lana Chansatit’s Team here in our Honolulu office. "
Russ Cornelius
March 11, 2026
1
out of
5
rating by Russ Cornelius
"I've been with State Farm for decades. Always have had good relationships with my agent, wherever I lived. Not the case with Lana. She's too busy to return emails or phone calls. What if I had a claim to make????? Oh well, I've left State Farm."
We responded:
"Hi Russ, I want to address your concerns and clarify the situation. I returned your phone call yesterday, but you did not answer. I also responded to your emails on the same day I received them. On the second day of our email correspondence (yesterday), although it was at night due to my busy schedule, I apologized for the late reply and scheduled a call to speak with you first thing the following morning. You then chose to write a negative review for a business I launched on September 1st, 2025, after 17 years of hard work to build it. You initially contacted us to cancel your policy because you had switched insurance providers. My team member spoke with you yesterday when you returned my call and was available to assist you immediately. Since opening, I have received 45 five-star reviews and have worked diligently to provide excellent service. I even offered you a lower rate to encourage you to stay, but you declined and chose to leave a review that could harm the business I have worked so hard to build. I sincerely hope your new provider meets your expectations and makes you happier. Hopefully, we will be able to earn your business back in the future. Best regards, Lana Lalana Chansatit"
Rita Peneku
February 26, 2026
5
out of
5
rating by Rita Peneku
"I spoke with Lana last year to see about moving my auto policy to her, but the auto premiums were to high. She said she would call me again this year and she did! I worked with Viri in Lana’s office and she was so pleasant and helpful! She answered all my questions, sent me the information I needed and is saving me money on my auto premiums! It was so easy working with them! Thank you!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Ghian Paolo Aceret
February 23, 2026
5
out of
5
rating by Ghian Paolo Aceret
"I had a great experience working with Jessica Lee Taroc while getting quotes for my car and motorcycle insurance. She was incredibly fast and quick to reply to all of my questions, which made the whole process completely stress-free. Jessica helped me get everything set up efficiently and clearly explained exactly what I needed to do for a smooth and seamless transition from my old insurance. She was professional, responsive, and made the entire process simple and organized. I truly appreciate how easy she made everything. Highly recommend working with Jessica Lee Taroc!"
We responded:
"Ghian, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Lana Chansatit’s Team here in our Honolulu office. "
Lawren Kanoa
February 13, 2026
5
out of
5
rating by Lawren Kanoa
"Lana is extremely helpful and thorough in assisting me with my auto, rental and personal insurance coverage! Highly recommend her! Very articulate in explaining all my options and it’s a pleasure having her as my agent!"
We responded:
"We are grateful for your 5-star review, Lawren! Thanks for taking a moment to share your positive rating of State Farm Agent Lana Chansatit’s Team here in Honolulu . "
chickenpoxpie
February 13, 2026
5
out of
5
rating by chickenpoxpie
"Lana made it easy for me to change from my previous insurance company that I’ve been with years but was paying too much for my policy. Mahalo plenty!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Youping Deng
February 13, 2026
5
out of
5
rating by Youping Deng
"She is very kind and patient and the price is fair"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lana Chansatit’s Team here in Honolulu . "
Ayas
February 1, 2026
5
out of
5
rating by Ayas
"Thank you Jessica for helping me out getting better insurance!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Honolulu to know that you had such a wonderful experience with us here on State Farm Agent Lana Chansatit’s Team."
Ed Arcalas
January 22, 2026
5
out of
5
rating by Ed Arcalas
"Jessica serviced me above and beyond the normal. She is very professional, friendly, and polite. Customer centered. I am very please with her attention to my insurance needs and follow up. I highly recommend this agency. Ask for Jessica. You will not be disappointed."
We responded:
"Thank you so much for the 5-stars, Ed! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
gregory Herbich
January 22, 2026
5
out of
5
rating by gregory Herbich
"Lana Chansatit was helpful in getting my cars insured for the best price possible."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lana Chansatit’s Team! We deeply appreciate your kind words here in Honolulu . "
Ted CJ
January 17, 2026
5
out of
5
rating by Ted CJ
"Jessica helped me with my car insurance. She’s very friendly and helpful. Love her positive energy! Highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Ted! We are so glad you had a positive experience with us here on State Farm Agent Lana Chansatit’s Team. If there is anything we can do for you in the future, just give us a shout! "