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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mo T

October 30, 2026

5  out of  5
rating by Mo T
"Jessica was great! Answered all my questions and is always available for any more."
We responded:
"Mo, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Cindy Niko

October 27, 2026

5  out of  5
rating by Cindy Niko
"⭐⭐⭐⭐⭐

I highly recommend State Farm! Lana and the team are Exceptional customer service, professionalism, and genuine care for their clients. It’s wonderful to work with someone who is not only knowledgeable and trustworthy but also goes above and beyond to make sure everyone feels valued and taken care of. If you’re looking for someone who truly cares about your insurance needs, look no further! Highly recommend!"
We responded:
"Hi Cindy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Honolulu.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Lana Chansatit "
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Jessica Uber

October 27, 2026

5  out of  5
rating by Jessica Uber
"Huge thank you to Lana for helping me switch my insurance! She took all the stress out of the transition and walked me through every single question I had. I was bracing myself for a complicated process, but she made the application run so smoothly. I really appreciate her patience, professionalism, and amazing attitude!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lana Chansatit’s team. "
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Brandon

October 27, 2026

5  out of  5
rating by Brandon
"Overall I have had a great experience dealing with Lana and Viri. I reached out due to relocation from the mainland. The process was very simple and easy to get my new apartment and vehicle insured."
We responded:
"Brandon, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Hajime Saito

October 24, 2026

5  out of  5
rating by Hajime Saito
"Jessica is very detailed and patient explaining everything. Highly recommended.
Service attitude is highly professional."
We responded:
"Hajime, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Lana Chansatit’s Team is just a call or email away!"
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Primavera Malia

October 1, 2026

5  out of  5
rating by Primavera Malia
"Jessica is really helpful and never gives up! Was having trouble getting insurance for my brand new car and she was able to make it happen and get insurance for us. She communicates really well and she’s kind and caring. I normally don’t leave a review but the service was so great that I just had to!"
We responded:
"Thank you so much for the 5-star rating, Primavera! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Lana Chansatit "
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Protea Thrift

September 29, 2026

5  out of  5
rating by Protea Thrift
"Working with Jessica has been a breath fresh air! I really feel seen and taken care of as a customer, client, and small business owner when it comes to my insurance needs. She went above and beyond to make sure everything was executed correctly and got me a great price for what I needed. I highly recommend for any insurance needs."
We responded:
"Protea, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Gary Claflin

September 22, 2026

5  out of  5
rating by Gary Claflin
"I called State Farm (Lana Chansatit Office) and was helped by Jessica to secure a Medigap policy because I just became eligible for Medicare. Jessica was very knowledgeable about the policy, very courteous and was able to offer a discount because I had multiple policies with State Farm. She also discovered a mistake on one of my policies from a prior State Farm office and was able to secure a refund for the oversight."
We responded:
"Gary, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Harry Byerly

September 19, 2026

5  out of  5
rating by Harry Byerly
"It’s been so nice working with Lana and her team. She helped us save money on our business, home and auto policies And the service has been amazing as well. I highly recommended her."
We responded:
"Harry, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Wendy Conol

September 18, 2026

5  out of  5
rating by Wendy Conol
"Jessica was very helpfully detailed with her answers towards my questions and concerns. She is very friendly and easy to talk with. Thank you for all the information you provided, so i could feel confident in switching over to State Farm."
We responded:
"Thanks so much for the fantastic rating, Wendy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Rose Marie Kaleiohi

September 17, 2026

5  out of  5
rating by Rose Marie Kaleiohi
"My experience with my Agent Alana she is the best, she gets the work done and she also accommodates to what you need in your policy and she also work with you on what is needed for you too."
We responded:
"Hi Rose, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Lana Chansatit, Your State Farm Agent "
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Kevin Nakata

September 17, 2026

5  out of  5
rating by Kevin Nakata
"Lana is very quick to respond & is very detail oriented."
We responded:
"Kevin, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Troy Pagaduan

September 16, 2026

5  out of  5
rating by Troy Pagaduan
"Great service and always helpful. Lana and her team have exceptional customer service and go the extra mile"
We responded:
"Troy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Honolulu insurance team is always here and happy to help. "
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Parson Piboon

September 3, 2026

5  out of  5
rating by Parson Piboon
"I had a great experience working with Lana for my auto insurance. She really took the time to find me the best deals and explained everything clearly without rushing me. I ended up saving money and getting better coverage than I expected. Super professional, honest, and easy to work with. I definitely recommend reaching out to her if you’re looking for good insurance rates."
We responded:
"Parson, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Honolulu insurance team! - Your State Farm Agent, Lana Chansatit "
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Alan Urie

August 25, 2026

5  out of  5
rating by Alan Urie
"Lana is awesome her and her gave great insurance for our daughter at a great price covering all her needs"
We responded:
"Thanks so much for the amazing review, Alan! We really appreciate your support here in Honolulu. Just reach out anytime if you need us - we’re here for you. "
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LeeAnn Mahuka

August 25, 2026

5  out of  5
rating by LeeAnn Mahuka
"Ty so much Lana for breaking down everything in lay mans terms. Walking me through step by step on my policies."
We responded:
"Thank you for the 5-star review of Lana Chansatit’s team - we really appreciate your kind words! "
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Isaac Magofna

August 24, 2026

5  out of  5
rating by Isaac Magofna
"Lana has been a wonderful agent to work with. She breaks information down to the finest detail and makes it easy to relate to and understand. She is also very relatable and easy to work with. I would recommend her to any and all of my friends, family and customers in a heart beat. You're wonderful Lana. Thank you!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lana Chansatit’s team. "
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Lori Isch

July 27, 2026

5  out of  5
rating by Lori Isch
"I strongly recommend this State Farm office! Lana was very responsive, professional, and helpful.
I have had issues with State Farm in other locations, so this was extra nice."
We responded:
"Lori, thank you for the fantastic review! We’re always here to support you with your insurance needs in Honolulu. "
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Joelyn Dahl

July 25, 2026

5  out of  5
rating by Joelyn Dahl
"Jessica Lee helped me get reinstated cause I was canceled due to nonpayment. She was so knowledgeable about everything! And if she wasn’t sure she found out and got right back to me! She was so good she even talked me into getting renters insurance!
Really really great!!"
We responded:
"We appreciate your review, Joelyn. We are so happy that you had such a wonderful experience with State Farm Agent Lana Chansatit’s Team here in Honolulu ! "
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Mahealani Bushnell

July 25, 2026

5  out of  5
rating by Mahealani Bushnell
"Personable, professional, and very helpful in providing me with insurance for my truck at a very good monthly rate, and I didn’t HAVE TO PAY a semi-annual rate to receive insurance at a lower cost. They also worked with me when my previous insurance expired over the 4th of July weekend. State Farm had done me good and I feel well covered and at ease. Mahalo"
We responded:
"Thank you for the 5-star review, Mahealani! We’re proud to serve the Honolulu community and truly appreciate your support. "
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Rod Quiton

July 25, 2026

5  out of  5
rating by Rod Quiton
"Great lady"
We responded:
"Rod, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Lana Chansatit and Team "
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geo03

July 24, 2026

5  out of  5
rating by geo03
"Lana helped me to renew my State Farm Insurances. She patiently helped me go through the steps to apply successfuly for the State Farm Insurance credit card too."
We responded:
"geo03, thank you for the amazing review! Our Honolulu insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Lana Chansatit, your State Farm Agent "
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Samanthalee Briones

July 24, 2026

5  out of  5
rating by Samanthalee Briones
"Very thorough on explaining documents and info attached to file as well as vet kind"
We responded:
"Thank you for the 5-star review of Lana Chansatit’s team - we really appreciate your kind words! "
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Cody Wood

July 24, 2026

5  out of  5
rating by Cody Wood
"Lana and her team have taken fantastic care of us from the very first day. Super responsive and always taking care of our insurance needs, I would recommend this to anyone that I know including family. This is the State Farm agency to use for sure."
We responded:
"Cody, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Alan Urie

Alan Urie

July 7, 2026

5  out of  5
rating by Alan Urie
"Lana and Jessica were so professional and took care of all needs with urgency. Just Amazing"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lana Chansatit’s Team. "